FAQ

How long does it take to get my order?

Most orders have two parts: production time and shipping time. Since many of our items are made to order, production typically takes 3-5 business days depending on the item. Shipping adds another 3-7 business days after that. Plan for about 1-2 weeks total from the time you place your order. You'll get a tracking number once your order ships.

Can I return or exchange my order?

Because most of our pieces are made specifically for you, we don't accept returns or exchanges for sizing or change-of-mind reasons. Please double-check the size chart before ordering — it's there for a reason and I want you to love what you get.

That said, if something arrives damaged, misprinted, or just plain wrong, that's a different story. Reach out and we'll make it right.

My order arrived damaged or defective. What do I do?

Email us at freda@beingfredajean.com within 7 days of receiving your order. Include your order number and a clear photo of the issue. We'll get a replacement out to you.

Can I cancel or change my order after placing it?

Orders go into production quickly, so we can't guarantee changes or cancellations once an order is placed. If you need to make a change, email us immediately at freda@beingfredajean.com and we'll do our best. No promises, but we'll try.

What sizes do you carry?

Most adult styles run from Small to 4XL. A few styles go up to 5XL or 6XL. Toddler and youth sizes vary by style. Each product page has a size chart in the images — check it before ordering.

How do I know what size to order?

Go by the measurements, not just the label. Most of our shirts are unisex, which means they run a little roomier. If you like a fitted look, size down. If you like an oversized feel, stay true to size or go up. When in doubt, size up.

Do you ship internationally?

Currently we ship within the United States. International shipping may be available in the future. Stay connected through our email list for updates.

My tracking hasn't updated in days. Help.

Check your spam folder for the shipping confirmation email first. If your tracking hasn't updated in more than 5 business days after shipping, email us at freda@beingfredajean.com with your order number and we'll look into it.

Why does the color look slightly different from the photo?

Screen colors vary depending on your device. We do our best to represent colors accurately, but slight variations are normal with print-on-demand products.

Still have a question?

Email us at freda@beingfredajean.com. We're a small operation so responses may take 1-2 business days, but we read everything and we will get back to you.